https://community.ee.co.uk/t5/TV/Tv/m-p/1591912#M15061 <P>Our ee tv box does not work and has barley worked since we got it. I want to cancel the tv but i dont know how&nbsp;</P> Tue, 30 Dec 2025 10:35:53 GMT Georgiasom99 2025-12-30T10:35:53Z https://community.ee.co.uk/t5/TV/Tv/m-p/1591912#M15061 <P>Our ee tv box does not work and has barley worked since we got it. I want to cancel the tv but i dont know how&nbsp;</P> Tue, 30 Dec 2025 10:35:53 GMT https://community.ee.co.uk/t5/TV/Tv/m-p/1591912#M15061 Georgiasom99 2025-12-30T10:35:53Z https://community.ee.co.uk/t5/TV/Tv/m-p/1591917#M15063 <P>Your TV Box hasn't been seen connected to the internet for almost a year, which could explain why it doesn't work very well.&nbsp; As you're in contract, you can't cancel TV completely.&nbsp; You can reduce your package though - you'll need to call the helpdesk to do that.</P><P><A href="https://ee.co.uk/help/contact-ee" target="_blank">https://ee.co.uk/help/contact-ee</A>&nbsp;</P> Tue, 30 Dec 2025 10:49:11 GMT https://community.ee.co.uk/t5/TV/Tv/m-p/1591917#M15063 DarrenDev 2025-12-30T10:49:11Z