https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1590840#M15010 <P>Thanks, problem solved.</P><P>&nbsp;</P> Mon, 22 Dec 2025 16:39:03 GMT Les481 2025-12-22T16:39:03Z https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1589523#M14946 <P>If you have encountered this issue, where a privacy policy pop-up has appeared, and you are unable to dismiss it, use the following steps to resolve:</P> <OL> <LI>Press the helper guide button<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JordanTA_0-1765814378476.png" style="width: 400px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/41148iC9FC618436ED14A1/image-size/medium?v=v2&amp;px=400" role="button" title="JordanTA_0-1765814378476.png" alt="JordanTA_0-1765814378476.png" /></span></LI> <LI>Press back</LI> <LI>You should now be able to press Ok and dismiss the pop-up</LI> </OL> <P>&nbsp;</P> Mon, 15 Dec 2025 16:03:11 GMT https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1589523#M14946 JordanTA 2025-12-15T16:03:11Z https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1590840#M15010 <P>Thanks, problem solved.</P><P>&nbsp;</P> Mon, 22 Dec 2025 16:39:03 GMT https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1590840#M15010 Les481 2025-12-22T16:39:03Z https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1591682#M15045 <P>Thank you!! That worked!!</P> Sun, 28 Dec 2025 18:00:45 GMT https://community.ee.co.uk/t5/TV/Unable-to-dismiss-privacy-policy-popup/m-p/1591682#M15045 Karentp 2025-12-28T18:00:45Z