https://community.ee.co.uk/t5/TV/EE-box-won-t-show-Sky-Sports-channels-despite-subscription/m-p/1589271#M14935 <P>Hi, I have recently (last couple of months) signed up with BT and have the EE box for TV.</P><P>I had my existing NowTV subscription migrated into the package. The existing account had Sky Sports and the BT package has Sky Sports.</P><P>I can watch Sky Sports via the NowTV app but when searching in the guide it says I need to upgrade my subscription. Has something gone wrong with the integration between my existing NowTV account and the migration to EE?</P><P>It’s a pain because my main TV watching is football and I’m out this afternoon and can’t record the game <span class="lia-unicode-emoji" title=":crying_face:">😢</span></P><P>Any advice on how to resolve? Will I need to call?</P><P>Many thanks!</P><P>Mark.</P> Sun, 14 Dec 2025 11:23:47 GMT Markleeuk 2025-12-14T11:23:47Z https://community.ee.co.uk/t5/TV/EE-box-won-t-show-Sky-Sports-channels-despite-subscription/m-p/1589271#M14935 <P>Hi, I have recently (last couple of months) signed up with BT and have the EE box for TV.</P><P>I had my existing NowTV subscription migrated into the package. The existing account had Sky Sports and the BT package has Sky Sports.</P><P>I can watch Sky Sports via the NowTV app but when searching in the guide it says I need to upgrade my subscription. Has something gone wrong with the integration between my existing NowTV account and the migration to EE?</P><P>It’s a pain because my main TV watching is football and I’m out this afternoon and can’t record the game <span class="lia-unicode-emoji" title=":crying_face:">😢</span></P><P>Any advice on how to resolve? Will I need to call?</P><P>Many thanks!</P><P>Mark.</P> Sun, 14 Dec 2025 11:23:47 GMT https://community.ee.co.uk/t5/TV/EE-box-won-t-show-Sky-Sports-channels-despite-subscription/m-p/1589271#M14935 Markleeuk 2025-12-14T11:23:47Z https://community.ee.co.uk/t5/TV/EE-box-won-t-show-Sky-Sports-channels-despite-subscription/m-p/1589300#M14938 <P>Send an email to eetvsupport@ee.co.uk with your account number and Now TV email address, and we can make sure they're linked correctly.</P> Sun, 14 Dec 2025 14:21:34 GMT https://community.ee.co.uk/t5/TV/EE-box-won-t-show-Sky-Sports-channels-despite-subscription/m-p/1589300#M14938 DarrenDev 2025-12-14T14:21:34Z