https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588142#M14904 <P>The charge to your account was £260, however the mistake was just the £235.41 early termination fee - it's this bit that is being refunded.&nbsp; The rest of the charges for this month still apply.</P> Mon, 08 Dec 2025 15:06:20 GMT DarrenDev 2025-12-08T15:06:20Z https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588138#M14903 <P>Hi&nbsp;</P><P>EE have taken a payment out of my account by error of £260, however I have telephoned today and they have agreed to pay this back back but the email quoting the refund states the amount of £235??</P><P>&nbsp;</P><P>Why is this? Ive telephoned them everyday now over the past 2 weeks over various errors and cannot waste any more time doing this.</P> Mon, 08 Dec 2025 14:25:35 GMT https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588138#M14903 brighteyes11 2025-12-08T14:25:35Z https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588142#M14904 <P>The charge to your account was £260, however the mistake was just the £235.41 early termination fee - it's this bit that is being refunded.&nbsp; The rest of the charges for this month still apply.</P> Mon, 08 Dec 2025 15:06:20 GMT https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588142#M14904 DarrenDev 2025-12-08T15:06:20Z https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588148#M14906 <P>thanks you so much for clarifying, <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 08 Dec 2025 15:19:49 GMT https://community.ee.co.uk/t5/TV/waiting-for-refund/m-p/1588148#M14906 brighteyes11 2025-12-08T15:19:49Z