topic Re: Mini TV box in TV

Mini TV box

Katedavies31 — Sun, 30 Nov 2025 07:38:06 GMT

I have had the mini tv box for just over a year with no real issues. For the last few weeks the box keeps loosing Internet connection and nothing will load. When trying to reestablish Internet connect it is showing weak Internet signal, however all other devices in the same room have full strength Internet signal. Any ideas on how to resolve this issue before I start looking for different providers?

Re: Mini TV box

Lesley_W — Sun, 30 Nov 2025 11:42:42 GMT

Hi @Katedavies31

Thanks for coming to our community.

Are you connected to the box via WiFi or ethernet?

Lesley

Re: Mini TV box

Katedavies31 — Sun, 30 Nov 2025 19:43:31 GMT

Via WiFi

Re: Mini TV box

Peter_W — Mon, 01 Dec 2025 09:32:15 GMT

Thanks for confirming that, @Katedavies31 😊

Have you installed any new devices, or changed anything with your network setup, that could be causing interference with the connection recently?

This will sound daft, but seeing it's that time of year, Christmas lights have been known to cause issues with WiFi.

If you haven't already too, I'd recommend trying a reset on your box, which you can find more details on here:

How to reset your EE TV Box | TV and Sport Help | EE

Peter