topic Re: Re: Can't get TnT/Discovery+ add on in TV

Re: Can't get TnT/Discovery+ add on

beastlove33 — Tue, 25 Nov 2025 11:55:43 GMT

6 months of trying no solution -

Re: Re: Can't get TnT/Discovery+ add on

Alex_H — Tue, 25 Nov 2025 14:05:27 GMT

Hi @beastlove33,

Welcome to the EE Community

What is the error you are getting with discovery+? Is it through your mobile or broadband & TV that you have it added?

Have you rang our technical team for assistance in getting the error resolved?

Alex

Re: Re: Can't get TnT/Discovery+ add on

beastlove33 — Wed, 26 Nov 2025 11:44:52 GMT

I have spoken to them 7 times over 6 months. I have tried numerous times
and promised calls back from management. I have 3 complaint tickets and no
response at all. Absolute joke.

Re: Re: Can't get TnT/Discovery+ add on

DarrenDev — Wed, 26 Nov 2025 11:47:31 GMT

What are you trying to get the Add-on for @beastlove33 ? EE Mobile, EE TV, or BT or EE Broadband?

What issue are you having when you try to add it?