https://community.ee.co.uk/t5/TV/Confused/m-p/1584599#M14769 <P>Unfortunately it sounds like your line has been swapped - I can confirm that your post to this forum came from a broadband line registered to TalkTalk.</P><P>You'll need to raise a fault with the BT/EE helpdesk, who will then raise a fault with Openreach on your behalf.</P> Sun, 23 Nov 2025 07:16:11 GMT DarrenDev 2025-11-23T07:16:11Z https://community.ee.co.uk/t5/TV/Confused/m-p/1584575#M14766 <P>I’m I have BT TV, had it now for couple years.. I have all of a sudden lost my Live Tv channels… I have a YVM305 code..&nbsp;</P><P>Also on my Home Screen instead of showing BT or even EE it is actually saying TalkTalk.. Confusing.</P><P>About a week ago engineers have carried out work in my area as many lost internet, they were sky customers. But I was the lucky one and my internet was great.. now I have this.. my apps are working still.. the homepage doesn’t want to stay on for long though..&nbsp;</P><P>Hope you can help.&nbsp;<BR />Theresa&nbsp;</P> Sat, 22 Nov 2025 21:15:09 GMT https://community.ee.co.uk/t5/TV/Confused/m-p/1584575#M14766 Courtney1299 2025-11-22T21:15:09Z https://community.ee.co.uk/t5/TV/Confused/m-p/1584599#M14769 <P>Unfortunately it sounds like your line has been swapped - I can confirm that your post to this forum came from a broadband line registered to TalkTalk.</P><P>You'll need to raise a fault with the BT/EE helpdesk, who will then raise a fault with Openreach on your behalf.</P> Sun, 23 Nov 2025 07:16:11 GMT https://community.ee.co.uk/t5/TV/Confused/m-p/1584599#M14769 DarrenDev 2025-11-23T07:16:11Z