topic Re: Does EE TV box need to be directly connected to EE router? in TV

Does EE TV box need to be directly connected to EE router?

Ambrielx — Sat, 22 Nov 2025 18:40:49 GMT

I have EE internet in my office which is about 50m from the house where I have the EE TV box. The two buildings are connected via a long Cat6 cable that connects to an access point in the house, to which the EE TV box is connected.

Also, if I take the EE TV box to another location and connect it to the non-EE internet router there should it work?

Re: Does EE TV box need to be directly connected to EE router?

Chris_B — Sat, 22 Nov 2025 19:13:53 GMT

@Ambrielx It needs the EE router or a router that’s been setup to use EE broadband in your home. You cannot use it at a different location as it’s tied to your broadband to receive EE TV.

Can you please explain the access point ? If this is has a Ethernet switch it might not work. There has been reports of not working when a switch is used. It needs to be connected directly to the router be that via a Ethernet cable or WiFi.

Re: Does EE TV box need to be directly connected to EE router?

zulu17 — Sat, 22 Nov 2025 19:44:53 GMT

EETV boxes require connection to the subscription EE broadband line to view the included linear TV chanels and any recordings made off them, The box may update when Youview detects a change of ISP and potentially end up with a different skin and home page.

Apps other than the EETV app should function on another broadband connection. If using an aerial feed on an EETV Box Pro then normal Freeview channel viewing would be possible and existing Freeview recordings viewable,

Re: Does EE TV box need to be directly connected to EE router?

DarrenDev — Sun, 23 Nov 2025 07:12:41 GMT

If you're talking about a TV Box Pro, then it depends whether it's in aerial or IP mode. In Aerial mode, it can be used anywhere and it'll continue to work for that function - some of the apps may work, but some may fail, and all the subscription channels will fail. Also, if the box checks for a software update (either you do it manually, or the box is left connected to a non EE or BT broadband overnight), it'll lose the EE branding and some apps will disappear. They'll come back when reconnected at home though (after a software update check).

For your connection at home - it entirely depends on what that "access point" is. If it passes multicast traffic through correctly, then it should work OK.