topic Re: NOW TV and discovery+ in TV

NOW TV and discovery+

Nataliecyates — Wed, 19 Nov 2025 15:39:18 GMT

I’ve changed from BT to EE TV and have the entertainment package - had an email to say it’s all ready to go last night - tried today and NOW TV is not working and won’t let me activate it same with discovery

I was told a few days ago there may be an issue with my email address used to set up NOW - I’ve called 4 times and keep getting fobbed off to just wait!

Any ideas anyone? Im effectively paying for a service I don’t have.

Re: NOW TV and discovery+

DarrenDev — Wed, 19 Nov 2025 16:54:38 GMT

Hi @Nataliecyates - thanks for emailing us at eetvsupport@ee.co.uk ... it's the easiest way to fix issues like this, and thankfully yours was sorted in minutes.

Re: NOW TV and discovery+

Nataliecyates — Wed, 19 Nov 2025 16:57:16 GMT

Thank you all seems to be working now

I wish they just directed me to the support email address themselves?! Seems odd that they don’t!

thanks again