topic Re: New EE TV showing error code BTP-15000 in TV

New EE TV showing error code BTP-15000

matt24woods — Sat, 11 May 2024 12:35:49 GMT

I have rebooted a few times but can't appear to watch any TV even free view/terrestrial. Called the helpline and it sounded like it logged something but spoke too quickly to get a reference or clear what was up.

Any help appreciated!

Re: New EE TV showing error code BTP-15000

Northerner — Sat, 11 May 2024 13:31:17 GMT

Hi @matt24woods

From searching the code on Google it seems to be account related and you'll need to speak to EE CS, technical support.

Thanks

Re: New EE TV showing error code BTP-15000

DarrenDev — Mon, 13 May 2024 09:21:39 GMT

Try again now @matt24woods - that should be it fixed