topic Re: Failing to record because guide does not match live tv in TV

Failing to record because guide does not match live tv

davefowkes — Wed, 05 Nov 2025 12:08:13 GMT

Recording Big brother last night. It does not start?

Can watch big brother; but when you pause, it says it is 'The real wives of Potomac' and I guess that this is why the recording does not work. Where does the EPG guide get its info from and how can it NOT match the actual program?

Re: Failing to record because guide does not match live tv

DarrenDev — Wed, 05 Nov 2025 12:28:31 GMT

You've already been involved in other discussions on this forum about the TV Guide data being wrong @davefowkes

It's still an issue that is being worked on. The current expectation is that things should start improving next week for the worst-affected channels, with all channels being fixed by early December.

Re: Failing to record because guide does not match live tv

davefowkes — Sat, 08 Nov 2025 12:59:31 GMT

Engineer came . Apparently my 15 year old tv can cope, the BT Youview box can cope; but the EE PRO box cannot cope with 100% signal strength. The engineer has toned down the signal and I now get 160 channels instead of 30ish. Time will tell wether it also fixes the rewind and remote control button issues.

Re: Failing to record because guide does not match live tv

Peter_W — Sat, 08 Nov 2025 14:11:44 GMT

Thanks for the update here, @davefowkes.

Fingers crossed this will have everything sorted out, but please keep us posted on how things go!

Peter

Re: Failing to record because guide does not match live tv

davefowkes — Sun, 16 Nov 2025 09:42:37 GMT

Strictly would not record last night (15th Nov) When paused it said no information available (ie not on the guide)

Re: Failing to record because guide does not match live tv

davefowkes — Tue, 02 Dec 2025 11:30:29 GMT

Good news is I am no longer losing channels. I am still losing recordings and I have to 'renew' the series recording. I belive that sometimes, if there is only one recorded episode, and I delete it, it turns off the series recordings?

As you say, the guide is still wrong. I saw Roger Moore on channel 42 (description 'return of the saint') except he was not in that. It was 'The persuaders' a couple of days ago this was channel 101 (1 was fine). Switching on and off had no effect; but it was ok a few hours later