topic Re: EETV App 7.1.3 not updating scheduled programs in TV

EETV App 7.1.3 not updating scheduled programs

PaulB2005 — Thu, 13 Nov 2025 11:54:36 GMT

Just updated to 7.1.3

Sent some programs to the box.

App shows they are successful under scheduled

EE box shows they are scheduled

App doesn’t show the programs under Scheduled.
Have unpaired and repaired the phone to the EE box. No difference.

Re: EETV App 7.1.3 not updating scheduled programs

DarrenDev — Thu, 13 Nov 2025 12:00:16 GMT

Can I please confirm that you meant to say "App shows they're successful under History"?

Were these programmes part of a series? The scheduled screen will initially only show the first in a series to begin with, and others will appear later.

Or are you saying it doesn't show ANY programmes on the scheduled screen?

Re: EETV App 7.1.3 not updating scheduled programs

PaulB2005 — Thu, 13 Nov 2025 12:05:11 GMT

Sorry. To clarify.
The recordings that where previously listed under the Scheduled tab in the app are still there.

I sent a one off recording to the box from my phone. Few minutes later the History tab shows Success but the recording is not added to the Scheduled tab.
Basically since 7.1.3 (or even 7.1.2 yesterday) the scheduled list in the app doesn’t update.

Re: EETV App 7.1.3 not updating scheduled programs

PaulB2005 — Thu, 13 Nov 2025 12:07:10 GMT

Update. It’s finally come through on the scheduled list. But it won’t delete.
Well it does but when you return to the scheduled list a minute or two later, the deleted recording ae back.

Re: EETV App 7.1.3 not updating scheduled programs

DarrenDev — Thu, 13 Nov 2025 12:12:16 GMT

OK thanks. The lists aren't real time - they come from the cloud, and don't update until the instruction has reached the TV box, confirmed back to the cloud, and then back to the app. That gives the "Success" label on the History screen.

The box then also synchronises its lists with the cloud, which then come down to the app. YouView tell us that most boxes are fully synchronised within 2 minutes of a change being made.

Regarding the deletion - the previous app kept a cache of the delete requests, to avoid this confusion until the list has updated. I've added it to the list of things to re-add to the new app. Thanks for the feedback.