topic Re: Black Horizontal Line When Pausing or Fast Forwarding / Rewinding etc EE TV Pro in TV

Black Horizontal Line When Pausing or Fast Forwarding / Rewinding etc EE TV Pro

Declan90 — Wed, 12 Nov 2025 19:32:44 GMT

I've recently switched to EE with a TV Pro Box on my Samsung S90D TV (I don't have an alternative to test) I have noticed a black horizontal line (like a line of dead pixels) across TV programs when the overlay is visible, for example: when pausing, fast forwarding, rewinding etc

I haven't noticed the same in the main TV menus. The line is not present when the overlay disappears i.e. it isn't a line of dead pixels (which is what I was worried it was when I first saw it)

Anyone else?

Box is in aerial mode if that makes any difference

Re: Black Horizontal Line When Pausing or Fast Forwarding / Rewinding etc EE TV Pro

DarrenDev — Thu, 13 Nov 2025 08:30:03 GMT

This is a known issue that is being investigated by YouView. There is no workaround at the moment - they'll release a fix as soon as they can.

Re: Black Horizontal Line When Pausing or Fast Forwarding / Rewinding etc EE TV Pro

PaulB2005 — Thu, 13 Nov 2025 11:56:34 GMT

I noticed this on my Samsung tv. Been meaning to bring it up but forgot. Grateful you did @Declan90