topic Re: Please add Disney+ app to App store in TV

Please add Disney+ app to App store

DocBean — Sat, 18 Oct 2025 15:42:08 GMT

I've migrated from Sky to EE TV, and like it so far. The one thing that I miss the most, is the Disney+ app. So please add the Disney+ app to the store.

I have the TV Box Pro.

Re: Please add Disney+ app to App store

DarrenDev — Sat, 18 Oct 2025 16:08:38 GMT

Commonly requested @DocBean , but it's not our decision - it's between Disney and YouView. We really hope to see it on the platform soon too!

Re: Please add Disney+ app to App store

Calella88 — Fri, 24 Oct 2025 17:42:40 GMT

I pay separately for Disney. Why cannot I install it as an app accessible through the box?

Re: Please add Disney+ app to App store

DarrenDev — Fri, 24 Oct 2025 17:48:26 GMT

See the message directly above yours @Calella88 . Apps created for other platforms won't run on YouView boxes - they need to be specifically updated to run on it.

Re: Please add Disney+ app to App store

Calella88 — Fri, 24 Oct 2025 17:52:47 GMT

How do I 'specifically update it' please? Is there not just an option for the box to access the internet?

Re: Please add Disney+ app to App store

DarrenDev — Fri, 24 Oct 2025 17:54:02 GMT

See my response to your other post.

Re: Please add Disney+ app to App store

Chris_B — Fri, 24 Oct 2025 18:34:50 GMT

You cannot install any apps where do you plan to get that app from ? Theres no store to get it from.

The most important part is apps are created for the platform it’s install on. You can’t just install any app until that app has been created for the software on that device.

Re: Please add Disney+ app to App store

Calella88 — Fri, 24 Oct 2025 18:51:00 GMT

So the box is barring access?

Previously I had installed them on a generic smart tv. Is the box less capable?

Re: Please add Disney+ app to App store

zulu17 — Fri, 24 Oct 2025 19:44:58 GMT

Well when another app was provided in December 2024 this is what EE said

"EE today announced that the Paramount+ app is now available for EE TV Box Pro and EE TV Box Mini customers to access via the Apps rail on their device. The launch expands on EE TV’s already extensive entertainment offering, providing a truly great TV experience for the busiest home.

The addition of the Paramount+ app is the latest step in EE’s plans to provide customers with the best TV content and features available, making it even easier for users to access all of their favourite content in one place."

So if EE plans involve adding the Paramount + app on its boxes I would have thought that Disney would have figured in EE plans too rather than being left to Youview. . So do we know who is the decison maker and owner of the EETV roadmap in EE is at the moment ?

Re: Please add Disney+ app to App store

Chris_B — Sat, 25 Oct 2025 08:21:35 GMT

@Calella88 No the box isn’t baring access the box doesn’t have access. You don’t seem to know what you’ve got and are assuming you can install apps on it. There’s no App Store, apps are automatically installed once and when the source provider of that app/service has created that app and with the permission of the youview because they came to an agreement for that app to be installed in that box.

Not all streaming boxes are the same not all streaming boxes offer the same services.

Re: Please add Disney+ app to App store

Chris_B — Sat, 25 Oct 2025 08:28:53 GMT

@zulu17 While EE might want to have Disney plus on the box the actual decision maker on this isn’t EE or youview its Disney. They hold the rights to their own services. Youview can’t just create a Disney app and install it on the box, EE can’t just allow youview to do this. Would you want to get sued by Disney for illegally streaming their content.

Take this up with any content provider and ask them will they create an app for youview boxes, it’s not EE decision to make.

Re: Please add Disney+ app to App store

zulu17 — Sat, 25 Oct 2025 08:48:14 GMT

The question I asked is

So do we know who is the decision maker and owner of the EETV roadmap in EE is at the moment .

Re: Please add Disney+ app to App store

DarrenDev — Sat, 25 Oct 2025 08:59:58 GMT

We do. There's no way that information would be posted here though, if that's what you're asking?

Also remember that EE rarely announces anything ahead of time. If Disney+ was due to be released on Monday, it wouldn't be announced until Monday.

Re: Please add Disney+ app to App store

zulu17 — Sat, 25 Oct 2025 09:05:16 GMT

A simple name is what I am looking @DarrenDev

Re: Please add Disney+ app to App store

DarrenDev — Sat, 25 Oct 2025 09:07:18 GMT

That's not going to happen I'm afraid @zulu17

Re: Please add Disney+ app to App store

Calella88 — Sat, 25 Oct 2025 14:32:24 GMT

OK. Fair point. I don't understand. As a customer I seek clarity that is all.

I have two parallel links from A, the Internet and C, my TV

One is a direct Ethernet Cable A-C

The other includes your Box, B

A-B-C

On the direct route I can use pre-installed apps on my TV, or add more, if I authorise them. There is no question of LG being sued if I cracked a code and misused an app.

On the A-B-C route I can use some directly, some are asking for an EE PIN (separate question) and some ask for my existing authorisation - Netflix and Amazon for instance. The A-B-C route does not allow Disney or Spotify.

so my conclusions:

1) The box B is in the way of me using Disney etc. I used the word 'block' as shorthand.

2) The box B CAN host apps that need separate authorisation. There is no question of EE being sued by allowing this function. What we request could be considered as merely a bypass allowing for the functionality of A-C.

My suspicion

3) Those apps that are native on the Box, but still require separate authorisation, are indeed the result of commercial agreements. However I think they pay to be there in the same way that third party apps are pre-loaded onto phones and pcs etc. I may be wrong.

I am trying to maximise my enjoyment of the box, or cancel the service. I think it reasonable to ask without getting snippy answers. The days of Teccies doing that are well past, or at least I thought so.

Regards

Re: Please add Disney+ app to App store

DarrenDev — Sun, 26 Oct 2025 06:12:52 GMT

If you have apps installed on your Smart TV then you can use these regardless of your EE TV service. Simply use the remote control that came with your TV to access the apps installed on it - you can do this even when the EE TV Box is connected. Nothing is blocked.

Note: those apps were published to the LG store by the app owners, following suitable legal and commercial agreements, and following a period of development to make those apps work on LG TVs.

The apps installed on your EE TV Box are there due to relevant legal and commercial agreements between them and YouView, with the appropriate development work. I doubt app providers specifically pay to be there (I don't know), but it is a financial burden on them that they now need to develop and maintain an app that works on YouView boxes - they need to decide whether it's worth it to do so. For example, GB News added their app to the YouView platform, but then decided to remove it after 2 years.

p.s. if you're being asked for PIN when trying to launch some apps on your EE TV Box, that'll be due to the parental control settings enabled on it. If an app hasn't integrated into the YouView parental control system (to show the prompt when relevant content is played), then the whole app needs to be protected with the PIN instead.