topic Inclusive add on for TNT on discovery stopped working in TV

Inclusive add on for TNT on discovery stopped working

Ryanollie — Sun, 28 Sep 2025 19:47:30 GMT

Have had an inclusive add on for TNT sports on Discovery since June this year and it’s been working perfectly fine. Tried to watch it today and it tells me I have no subscription. What is happening? It’s still active when I check my account on the EE app.

Re: Inclusive add on for TNT on discovery stopped working

DarrenDev — Mon, 29 Sep 2025 07:27:26 GMT

We're receiving a few reports of this, so have an open investigation with discovery.

Please email us at eetvsupport@ee.co.uk with your EE account number and the email address you use for discovery+ and we'll add you to the investigation.

Re: Inclusive add on for TNT on discovery stopped working

spangles57 — Wed, 01 Oct 2025 09:35:03 GMT

I also have this problem and have therefore followed your suggestion of emailing eetvsupport@ee.co.uk

Re: Inclusive add on for TNT on discovery stopped working

DarrenDev — Wed, 01 Oct 2025 09:45:48 GMT

Discovery have identified the fault and have proactively repaired most accounts overnight.

It's worth checking again to make sure you still have an issue. If you do, you'll need to call the helpdesk again I'm afraid - as of yesterday, they have a way of fixing affected accounts that I don't currently have access to.