topic Re: I ordered a tv in TV

I ordered a tv

Luke9322 — Wed, 21 May 2025 10:09:51 GMT

I ordered a tv about 2 weeks ago and I haven’t heard anything and it’s not showing up on my orders yet

Ritu_D — Wed, 21 May 2025 12:00:14 GMT

I am sorry to hear you have not heard anything about your order.

Did you receive a confirmation email with a order number on it?

Sometimes that can go into your spam/junk folder.

If you have a order number you can track your order here Contact Us

Thanks

Ritu

DW12025 — Fri, 05 Sep 2025 06:18:09 GMT

Hi Luke. When did you finally receive your.TV? I ordered a week ago and no updates, nothing!

Katie_B — Fri, 05 Sep 2025 09:24:50 GMT

Good morning @DW12025.

Thanks for coming here.

I am sorry to hear you have received no update.

What TV did you order?

Katie

DW12025 — Fri, 05 Sep 2025 09:30:49 GMT

TCL S5400AK 40 inch Frameless Full HD HDR TV

Katie_B — Fri, 05 Sep 2025 10:05:59 GMT

Thanks for confirming.

Delivery shows within 3-5 working days from when you place your order.

If this timescale has passed please give us a call.

Katie

DW12025 — Fri, 05 Sep 2025 10:09:22 GMT

On what number should I contact you, as today is the 5th day and I have heard nothing?

Katie_B — Fri, 05 Sep 2025 10:14:38 GMT

Our customer care contact information can be found by visiting this page.

Please be sure to keep us updated,

Katie