New Customer - TV and Broadband, Netflix Activation not working

PJH34 — Tue, 01 Jul 2025 08:32:05 GMT

Hi,

I signed up in-store for EE 1 Gig Fibre and TV with the entertainment package, plus Now Boost yesterday.

I received the activation for Netflix whilst in store but left this to sort later.

We have an existing netflix account but it is in my partner's email address, when trying to use the link other account (rather than my own email to activate the free netflix included) all I am getting is an error message from the Netflix Activation link saying it is unable to action this process right now.

Do I need to obtain another activation link?

Any thoughts suggestions greatly appreciated, I'd rather have everything billed through EE if possible.

Thanks

Re: New Customer - TV and Broadband, Netflix Activation not working

Lesley_W — Tue, 01 Jul 2025 11:55:59 GMT

Hi @PJH34

Welcome to our community.

If you are still having trouble, our technical team will be able to help get this up and running for you.

Lesley

topic New Customer - TV and Broadband, Netflix Activation not working in TV

New Customer - TV and Broadband, Netflix Activation not working

Re: New Customer - TV and Broadband, Netflix Activation not working