topic Re: Sky stream in TV

Sky stream

Megadeath — Mon, 30 Jun 2025 21:07:07 GMT

I have been trying to buy a Sky package through the link to sent to me by EE after purchasing Sky stream. Every time I click on the link it responds by saying that this service is not available yet. Has anyone been able to progress past this screen?

Thanks

Re: Sky stream

Leanne_T — Tue, 01 Jul 2025 07:39:42 GMT

Morning @Megadeath

Thanks for coming to the community.

How long ago did you receive the Sky Stream device?

Could you try opening the link in a different browser, does this work for you?

Thanks 🙂

Leanne.

Re: Sky stream

Megadeath — Tue, 01 Jul 2025 11:04:29 GMT

@Megadeath wrote:
I have been trying to buy a Sky package through the link to sent to me by EE after purchasing Sky stream. Every time I click on the link it responds by saying that this service is not available yet. Has anyone been able to progress past this screen?
Thanks

Hello Leanne,

I haven't received the Sky stream yet - I ordered it on Saturday. Also I have tried the link on two different browsers.

Thanks

Re: Sky stream

Leanne_T — Tue, 01 Jul 2025 13:27:16 GMT

Thanks for coming back to me @Megadeath

If you visit the EE FAQs | Sky Help support page, this has information and help if you're unable to purchase the package.

Let me know how you get on.

Leanne.

Re: Sky stream

Megadeath — Tue, 01 Jul 2025 14:32:46 GMT

Hello,

I rang Sky and arranged everything over the phone - all good!

Thanks

Re: Sky stream

Leanne_T — Tue, 01 Jul 2025 14:33:56 GMT

Glad this is now sorted for you @Megadeath

Have a lovely day 🙂

Leanne.