https://community.ee.co.uk/t5/TV/Can-t-access-now-tv/m-p/1543139#M12183 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4709910">@Jordi88</a>&nbsp;,</P><P>Please could you drop an email to <A href="mailto:eetvsupport@bt.com" target="_blank">eetvsupport@bt.com</A>&nbsp;with your billing account number and the email address that should be linked to your NowTV subscriptions?&nbsp;</P><P>Thank you.</P> Mon, 23 Jun 2025 11:09:03 GMT Vichu1 2025-06-23T11:09:03Z https://community.ee.co.uk/t5/TV/Can-t-access-now-tv/m-p/1543130#M12182 <P>Have upgraded to the entertainment package but my BT box won't recognise any of the now channels. Says have to upgrade package, but when I log into account on app or website it recognises that I have the now TV pack on my account. Have tried resetting broadband and box and relinking to no avail. Have never had a now account and never got an activation link, like I did to link my Netflix with EE account, when renewing.&nbsp;</P><P>Any help would be great, thanks in advance</P> Mon, 23 Jun 2025 10:34:08 GMT https://community.ee.co.uk/t5/TV/Can-t-access-now-tv/m-p/1543130#M12182 Jordi88 2025-06-23T10:34:08Z https://community.ee.co.uk/t5/TV/Can-t-access-now-tv/m-p/1543139#M12183 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4709910">@Jordi88</a>&nbsp;,</P><P>Please could you drop an email to <A href="mailto:eetvsupport@bt.com" target="_blank">eetvsupport@bt.com</A>&nbsp;with your billing account number and the email address that should be linked to your NowTV subscriptions?&nbsp;</P><P>Thank you.</P> Mon, 23 Jun 2025 11:09:03 GMT https://community.ee.co.uk/t5/TV/Can-t-access-now-tv/m-p/1543139#M12183 Vichu1 2025-06-23T11:09:03Z