https://community.ee.co.uk/t5/TV/EeTV/m-p/1380501#M1210 <P>I can't find any TV account on the email address you're logged into the forums with.&nbsp; Please email me at <A href="mailto:tv.apps@ee.co.uk" target="_blank">tv.apps@ee.co.uk</A>&nbsp;with your account details and I'll take a look.</P> Wed, 24 Apr 2024 16:57:54 GMT DarrenDev 2024-04-24T16:57:54Z https://community.ee.co.uk/t5/TV/EeTV/m-p/1380476#M1206 <P>Hi can anyone help if possible&nbsp;</P><P>I’ve been trying to get my eetv working for over a week now I’ve reset the box every single day and it still will not work I cannot watch any channels at all wether is normal terrestrial tv or the subscription channels it’s just keeps say you are not a eetv customer error code btp-15000</P><P>so we have no tv at all as can’t watch anything anyone any help please&nbsp;</P> Wed, 24 Apr 2024 16:05:17 GMT https://community.ee.co.uk/t5/TV/EeTV/m-p/1380476#M1206 Jay250312 2024-04-24T16:05:17Z https://community.ee.co.uk/t5/TV/EeTV/m-p/1380501#M1210 <P>I can't find any TV account on the email address you're logged into the forums with.&nbsp; Please email me at <A href="mailto:tv.apps@ee.co.uk" target="_blank">tv.apps@ee.co.uk</A>&nbsp;with your account details and I'll take a look.</P> Wed, 24 Apr 2024 16:57:54 GMT https://community.ee.co.uk/t5/TV/EeTV/m-p/1380501#M1210 DarrenDev 2024-04-24T16:57:54Z