topic Re: Ee tv box in TV

Ee tv box

Peteb1973 — Sun, 01 Jun 2025 14:57:38 GMT

Hi have ee tv running in aireal mode but keep getting poor signal loss of picture but if i run aireal straight to tv and bypass ee box perfect picture any ideas thanks

Re: Ee tv box

Timbo45 — Sun, 01 Jun 2025 17:03:44 GMT

@Peteb1973

So is it the picture quality when viewing via the EE box or when using the TV direct that's the issue?

Re: Ee tv box

Peteb1973 — Sun, 01 Jun 2025 17:10:18 GMT

When useing ee tv box poor signal loss of picture

Re: Ee tv box

Christopher_G — Mon, 02 Jun 2025 08:16:36 GMT

Hi @Peteb1973

Welcome to the community.

Could you check to make sure the aerial cable is attached correctly at both ends please? It's also worth checking to make sure there are no kinks in the cable.

If it all seems fine, and you're still having problems, try restarting the TV box.

Chris

Re: Ee tv box

Timbo45 — Mon, 02 Jun 2025 10:18:13 GMT

@Peteb1973

The usual way of setting this all up is to have the TV Aerial lead into the box & then another lead from the output socket of the box to the TV's aerial input.

This does require that the Antenna Out is set to ON in Picture & Sound in the settings.

Some might have a splitter to split the aerial feed to both the box & the TV but this can drop the signal strength and for some this can cause a problem.

With these boxes a weak signal or an overly strong signal can cause similar effects as the tuners on all the BT/EE TV units are not as solid as they should & nowhere as good as in a TV.

Go into Setting & TV Signal Quality and see what the quality & strength figures are on one of the channels having the problem. Ideally we want 100% quality and , say, 80-90% strength.

Based on this what is your setup and what figures do you get strength & quality as I've mentioned above?

Re: Ee tv box

Peteb1973 — Mon, 02 Jun 2025 14:52:41 GMT

Seems a lot better thanks for your help