topic Re: Watch all Roland-Garros via Red Button in TV

Watch all Roland-Garros via Red Button

JordanTA — Tue, 20 May 2025 13:50:10 GMT

What is the Connected Red Button?

The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+.

Features include:

More To Watch rail
Timeline Markers
Event Alerts and more

How do you get started?

EETV Sport or Big Sport customers can access the Connected Red Button by pressing the red button on their remote control while watching any of the TNT Sports channels (1-10) on their set-top box.

This will launch a side panel, allowing EE customers to continue watching their match while exploring other courts and additional content available on discovery+.

Selecting any video within the panel will take you to the discovery+ app, where you can watch that video with an enhanced sport experience, as well as continue to browse all the additional content exclusive on discovery+.

What box do I need?

EE TV Box Pro
EE TV Box Mini
EE TV Recordable Box
EE TV 4K Recordable Box

I don’t have a discovery+ account, what should I do?

If you’ve opened discovery+ for the first-time or haven’t signed into the discovery+ app, you’ll be prompted to “Activate discovery+” or to "Sign in" before proceeding.

Pressing “Activate discovery+” will provide you with information and steps on how to create discovery+ account. Once you’ve followed the steps, you’ll then be able to access discovery+ app and watch or browse all the additional content TNT Sports content exclusive on discovery+.
Pressing “Sign in” will provide EE customers with information and steps on how to sign in using pin and pair, from there you'll be able to access discovery+ app and watch or browse all the additional TNT Sports content exclusive on discovery+.

Roland-Garros promises edge-of-your seat drama, where tennis’ greats collide in Paris for the second fiercely competitive and unpredictable Grand Slam of the year. Watch Roland-Garros 2025 live on TNT Sports and discovery+ from 25th May.

Re: Watch all Roland-Garros via Red Button

zulu17 — Tue, 20 May 2025 22:47:28 GMT

One difficulty I have with selecting a match from the red button panel on EETV is identifying who is playing as for example often only one player is fully named.

eg tomorrow (Wednesday)

Federico Arnaboldi is playing Michael ...

Kathinka Von Deichmann - ( no opponent showing due to length of 1st player name)

Anastasia Sobolieva is playing Julie

Anouk Koevermans is playing Justina

Re: Watch all Roland-Garros via Red Button

JordanTA — Wed, 21 May 2025 08:16:33 GMT

Thanks @zulu17 , I've passed this feedback onto the TV/TNT team.

Re: Watch all Roland-Garros via Red Button

Weerab2024 — Thu, 22 May 2025 09:33:36 GMT

So EE apple TV customers miss out on this update?

Is there's a way to add this to a potential feature list for the apple TV app?

Re: Watch all Roland-Garros via Red Button

zulu17 — Sun, 25 May 2025 23:02:50 GMT

@Weerab2024 wrote:
So EE apple TV customers miss out on this update?
Is there's a way to add this to a potential feature list for the apple TV app?

It is not a new update as the connected red button to display and launch discovery + content from TNT Sports channels has been around for a little while but is useful given the many courts in play at Roland Garros.

I do recall from earlier discussions on the community that launching other apps from within the EETV app on Apple whilst possible appeared to fall into “not permitted to do it” category.

Re: Watch all Roland-Garros via Red Button

zulu17 — Sun, 25 May 2025 23:25:44 GMT

If using this feature it is worth noting that UHD coverage is available (TNT Sport Ultimate) . There is UHD displayed on the image tile where this available. This UHD stream would normally be a separate additional stream to the standard HD stream.

This typically applies to matches on the main show court.(Philippe-Chatrier).

The UHD and HDR linear TNT Sport Ultimate channels are also available on the EETV boxes in their normal channel numbers in the EPG.

From schedules it appears that UHD coverage will be available except when those channels are scheduling other sports in UHD . Ie today UHD coverage appeared only to be available after the Premier League coverage ended , and there appear to be breaks in tennis UHD coverage on Wednesday and next Saturday when Chelsea and Rugby games appear on TNT Sport Ultimate.

Re: Watch all Roland-Garros via Red Button

zulu17 — Tue, 27 May 2025 09:29:55 GMT

They do seem to be having some technical issues on discovery+ , for example sound behind vision , on screen graphics (score) missing on De Minaur v Deere match currently,

Re: Watch all Roland-Garros via Red Button

zulu17 — Thu, 29 May 2025 09:57:52 GMT

The UHD coverage of the tennis is most welcome this year.

There are some peculiarities though.

First the UHD tennis stream appears not to be offered when TNT are broadcasting/showing other events such as football or rugby in UHD. Is this a technical limitation of discovery + ?

Secondly the UHD tennis stream doesn't seem to have the Timeline Markers and the other promoted features present whereas the HD streams do for the same match. I would add that discovery + do successfully provide these and the other features on their football UHD streams eg the Chelsea game yesterday. ,

Re: Watch all Roland-Garros via Red Button

Nufsed — Thu, 29 May 2025 14:47:15 GMT

I connect using the red button but it says content not available and to ‘contact the help centre’
I have it activated on my profile

Re: Watch all Roland-Garros via Red Button

Leanne_T — Fri, 30 May 2025 08:50:17 GMT

Hi @Nufsed

Thanks for coming back to the community.

Which TV box do you have? Have you activated discovery+?

Leanne.

Re: Watch all Roland-Garros via Red Button

zulu17 — Tue, 03 Jun 2025 22:14:50 GMT

It will be a shame if TNT Sport chooses not to broadcast both of the Mens semifinals on EETV/discovery+ in UHD.

Current schedules suggest that it is their intention only to offer the first of the semifinals in UHD on Friday.

Re: Watch all Roland-Garros via Red Button

Leanne_T — Wed, 04 Jun 2025 09:54:53 GMT

Hi @zulu17

We have heard back from the team and they have advised:

'There is one live TNT Ultimate channel, therefore there is only one UHD stream available at one time, and this is scheduled on a priority basis.

Regarding the timeline markers, these are not on every court unfortunately due to the scale of the event, they should be available on courts 1-4 and on occasion other courts depending on the anticipated interest in the match'

Leanne 🙂

Re: Watch all Roland-Garros via Red Button

zulu17 — Wed, 04 Jun 2025 11:01:13 GMT

Thank you for the update @Leanne_T

The timeline response is strange as the UHD stream is normally the main show court and generally the timeline markers are on the HD stream but not on the UHd stream for the same match from the same court at the same time. As I mentioned discovery plus do provide timeline markers on their football UHD streams as well on the HD stream.

The limitation on number of UHD streams is again a bit surprising. I can understand why the EETV TNT Sport linear channels may have limitations as the channels have to be licensed but the discovery+ streamer having this limitation is strange for different events from different locations (eg Tennis from Paris and Rugby from UK).

Anyway enjoying the coverage.