topic Re: TV BOX PRO in TV

TV BOX PRO

ajw1100 — Mon, 19 May 2025 14:36:42 GMT

Okay, I'm new to this EE TV BOX, just been shunted over from BT as my contract is coming to an end. I didn't have any BT TV apps, just the normal Channels.

The box comes with little useful information, like how to access any recordings you have made? And the options has both of us totally confused. We now have 3 handsets, EE, TV and Video, so many buttons to hit! Yes we have a video and it still works, and play pass the handset to find out which one does what and then get lost! The online EE- Help function is little more than useless, it just takes you to a whole load of other links so you can't nail a problem without a lot of searching and then find there's no actual help anyway.

Re: TV BOX PRO

Christopher_G — Mon, 19 May 2025 17:12:03 GMT

Hi @ajw1100

Welcome to the community.

Have you had a look at our device guide for the EE TV Box? There are some handy step-by-step hints on there for checking/viewing/deleting recordings etc and what the buttons do on the remote control.

Help and Support for your EE TV Box | EE

Chris

Re: TV BOX PRO

ajw1100 — Mon, 19 May 2025 19:51:19 GMT

Hi Chris.

Thank you for the link, I have sorted out Netflix and still need to find Discovery+. plus the Now family of TV. I need to play around with the remote a bit more!

Alan.

Re: TV BOX PRO

Peter_W — Tue, 20 May 2025 08:07:36 GMT

Cheers @ajw1100, please let us know if you have any more questions!
Peter