topic Re: No picture in TV

No picture

Jackbry — Sat, 29 Mar 2025 12:32:51 GMT

I don’t have a picture from my main set top box only sound

I have changed the cable and turned the box off at the wall but nothing

I can never get through on the phone

Jackbry — Sat, 29 Mar 2025 12:28:52 GMT

I don’t have a picture from my main set top. Ox. I have changed the hmdicable but still no picture

Schockwave — Sat, 29 Mar 2025 13:48:40 GMT

@Jackbry , no need to write two threads about the same thing, just continue in the same thread, but you do have a few minutes to amend the thread.

If you ring customer service press 2 then 2 you should get through to a human being.

Peter_W — Sat, 29 Mar 2025 15:40:12 GMT

Hey there @Jackbry!
Welcome to the Community, and I've just gone ahead and merged your two threads together 😊

Since you noticed these issues, have you tried doing a light reset on your box?

This won't affect your saved recordings, and you can find the details you need on how to give this a go here:

Peter