https://community.ee.co.uk/t5/TV/Now-tv/m-p/1515063#M10183 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2561165">@Richardc84</a>&nbsp;,</P><P>Thank you for reaching out!</P><P>We can see you've purchased Entertainment package with us which include NOW entertainment membership, so you will be able to watch the NOW entertainment &amp; kids channels in SD via the TV guide. Please could you check if you are able to view/play the NOW entertainment and Kids channel and feedback? Please visit the EE TV Guide at&nbsp;<A href="https://www.bt.com/help/tv/guide" target="_blank" rel="noopener">https://www.bt.com/help/tv/guide</A>&nbsp;to know the channel number or LCN</P> Mon, 10 Mar 2025 14:13:28 GMT Vichu1 2025-03-10T14:13:28Z https://community.ee.co.uk/t5/TV/Now-tv/m-p/1515055#M10180 <BLOCKQUOTE><P>How do I get my now tv channel a to work from the we tv guide - can access them via the app but when I try to watch via the tv guide I get the message “ you need to set up or add it to your TV package “</P></BLOCKQUOTE> Mon, 10 Mar 2025 12:48:04 GMT https://community.ee.co.uk/t5/TV/Now-tv/m-p/1515055#M10180 Richardc84 2025-03-10T12:48:04Z https://community.ee.co.uk/t5/TV/Now-tv/m-p/1515063#M10183 <P>Hi&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2561165">@Richardc84</a>&nbsp;,</P><P>Thank you for reaching out!</P><P>We can see you've purchased Entertainment package with us which include NOW entertainment membership, so you will be able to watch the NOW entertainment &amp; kids channels in SD via the TV guide. Please could you check if you are able to view/play the NOW entertainment and Kids channel and feedback? Please visit the EE TV Guide at&nbsp;<A href="https://www.bt.com/help/tv/guide" target="_blank" rel="noopener">https://www.bt.com/help/tv/guide</A>&nbsp;to know the channel number or LCN</P> Mon, 10 Mar 2025 14:13:28 GMT https://community.ee.co.uk/t5/TV/Now-tv/m-p/1515063#M10183 Vichu1 2025-03-10T14:13:28Z