https://community.ee.co.uk/t5/TV/New-EE-TV-Pro-Box-No-Aerial/m-p/1513873#M10043 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4486195">@phoenix2110</a>&nbsp; You need the service to be live to receive EE TV via broadband. &nbsp;The box can use WiFi or Ethernet.&nbsp;</P> Thu, 06 Mar 2025 14:00:59 GMT Chris_B 2025-03-06T14:00:59Z https://community.ee.co.uk/t5/TV/New-EE-TV-Pro-Box-No-Aerial/m-p/1513844#M10042 <P>Hiya! I've just received my new TV box today and hooked up to the TV.&nbsp;</P><P>I do not have an aerial so it is just on wifi. However, none of my channels are loading. There are 0 channels on the guide. I thought this may be because my service isn't live yet, as I am also getting EE broadband but that isn't scheduled to go live for a few more days, so I thought maybe connecting to my old wifi was hindering it.&nbsp;</P><P>However, I can log in to the EE TV app and see the guide just fine, and my channels are all loaded.&nbsp;</P><P>Has anyone had a similar experience, or am I missing something? Does the box have to be connected to an aerial or to the broadband using an ethernet cable?</P><P>Thanks in advance!</P> Thu, 06 Mar 2025 13:03:08 GMT https://community.ee.co.uk/t5/TV/New-EE-TV-Pro-Box-No-Aerial/m-p/1513844#M10042 phoenix2110 2025-03-06T13:03:08Z https://community.ee.co.uk/t5/TV/New-EE-TV-Pro-Box-No-Aerial/m-p/1513873#M10043 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4486195">@phoenix2110</a>&nbsp; You need the service to be live to receive EE TV via broadband. &nbsp;The box can use WiFi or Ethernet.&nbsp;</P> Thu, 06 Mar 2025 14:00:59 GMT https://community.ee.co.uk/t5/TV/New-EE-TV-Pro-Box-No-Aerial/m-p/1513873#M10043 Chris_B 2025-03-06T14:00:59Z