topic Problem Tv and broadband in TV

Problem Tv and broadband

Mrabbnac — Fri, 12 Apr 2024 13:01:05 GMT

Hi i just ordered Broadband x tv for 59 pounds which included with now tv and netflix and discovery, and after confirming i receive only notification for My direct debit payment info,

so now i should receive welcome email too, and i think i should receive the netflix activation with discovery

but untill now i didnt receive any of them , any support tell me when i will receive them because i need them asap

Re: Problem Tv and broadband

DarrenDev — Fri, 12 Apr 2024 13:07:51 GMT

You only ordered 11 minutes before you posted ... give it a bit longer. Whilst most orders are usually processed within 15-20 minutes, it can sometimes take a few hours (e.g. on days when football is on, and everyone is subscribing at the last minute).

Re: Problem Tv and broadband

Mrabbnac — Fri, 12 Apr 2024 13:24:06 GMT

thanks, but still the same no notification and no order updates

for now tv and netflix will i receive them before activing my broadband and tv, right?

and please do a check for my order and tell me why its delayed it been more than 30 minutes now

Re: Problem Tv and broadband

Mrabbnac — Fri, 12 Apr 2024 14:31:02 GMT

Any updates about my order !?? still nothing received