topic Re: No APP access to apply add on in Roaming

No APP access to apply add on

law25 — Tue, 17 Mar 2026 00:48:41 GMT

Im in USA and trying to set up a zone 1 day pass but cant access APP

Re: No APP access to apply add on

XRaySpeX — Tue, 17 Mar 2026 03:43:49 GMT

@law25 : Did you receive a Welcome text upon arrival?

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to buy the pass.

Re: No APP access to apply add on

law25 — Tue, 17 Mar 2026 14:46:30 GMT

Yes we received welcome text but it wouldn't let's us add on. I will
therefore be requesting a refund for these charges if they are more than a
days roaming cost

Re: No APP access to apply add on

Schockwave — Tue, 17 Mar 2026 15:45:47 GMT

@law25 , are you able to buy the pass now during UK working time? It looks like you were trying at night time UK time and that could be the reason, app was being updated, so should work now.