https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605124#M9946 <P>Your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />Have you used your phone abroad previously, did you receive a welcome text message on first arrival abroad? These are good evidence of roaming being enabled if so. In these cases, manually cycling through all available local networks often resolves issues - toggling flight mode can have the same effect.<BR /><BR />If not...On PAYG, roaming is auto-enabled once your phone is used in the UK first. On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app over WiFi.</P> Wed, 04 Mar 2026 07:59:46 GMT bristolian 2026-03-04T07:59:46Z https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605120#M9945 <P>Why don’t I get text from bank while I am in Canada with a zone1 seven day pass?</P> Wed, 04 Mar 2026 01:41:41 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605120#M9945 Coverdale 2026-03-04T01:41:41Z https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605124#M9946 <P>Your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />Have you used your phone abroad previously, did you receive a welcome text message on first arrival abroad? These are good evidence of roaming being enabled if so. In these cases, manually cycling through all available local networks often resolves issues - toggling flight mode can have the same effect.<BR /><BR />If not...On PAYG, roaming is auto-enabled once your phone is used in the UK first. On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app over WiFi.</P> Wed, 04 Mar 2026 07:59:46 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605124#M9946 bristolian 2026-03-04T07:59:46Z https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605255#M9949 <P>Thank you</P><P>&nbsp;</P> Wed, 04 Mar 2026 22:01:10 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1605255#M9949 Coverdale 2026-03-04T22:01:10Z