International calls are barred

D-9 — Sat, 28 Sep 2024 11:37:22 GMT

Hi Leanne please help?? I have received the message international calls are barred. I’m in Portugal have roaming set up and sufficient spend cap but cannot phone home (UK)

Re: International calls are barred

XRaySpeX — Sat, 28 Sep 2024 11:19:12 GMT

@D-9 : As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

topic Re: International calls are barred in Roaming

International calls are barred

Re: International calls are barred