topic Re: Roaming while in another country in Roaming

Roaming while in another country

SureStarling — Wed, 25 Feb 2026 07:18:01 GMT

How can I turn on roaming when I’m already in another country.I can’t connect to 150 ??

[Mod edit: Title edited]

Re: Roaming while in another country

Northerner — Wed, 25 Feb 2026 05:15:15 GMT

Hi @SureStarling

Use another device and call +44 (0)7953 966 150 or try the EE app chat on WiFi (during UK office hours)

https://ee.co.uk/help/contact-ee

Thanks

Re: Roaming while in another country

SureStarling — Wed, 25 Feb 2026 05:37:30 GMT

Will give that a go!

Sent from Yahoo Mail for iPhone

Re: Roaming while in another country

bristolian — Wed, 25 Feb 2026 07:58:01 GMT

@Northerner wrote:
Use another device and call +44 (0)7953 966 150 or try the EE app chat on WiFi (during UK office hours)

This is true for pay-monthly users. PAYG users can only activate roaming by using their SIM in the UK.

Re: Roaming while in another country

SureStarling — Wed, 25 Feb 2026 21:38:56 GMT

Thank you for your advice I got in contact with EE (two were very helpful)

They advised me that the only way Forward was to send me a new SIM card.

Have someone in the UK activated and then send it on to me. This should only take a week.

Re: Roaming while in another country

bristolian — Wed, 25 Feb 2026 22:06:05 GMT

@SureStarling wrote:
I got in contact with EE....They advised me that the only way Forward was to send me a new SIM card.

So you're on PAYG, not pay-monthly.

What you were advised was the only way, is not. You could also send your existing SIM back to a trusted friend or relative, for them to activate & return to you.

Either/or, depending which is quicker. EE sending you a replacement SIM would have to be to your registered address, you could post your existing one anywhere you see fit and would be comfortable.

Re: Roaming while in another country

XRaySpeX — Thu, 26 Feb 2026 13:30:30 GMT

@bristolian wrote:
you could post your existing one anywhere you see fit and would be comfortable.

But only if the PAYG SIM hasn't gone into hibernation or beyond. After 9 months of non-use this will not be possible.

Re: Roaming while in another country

bristolian — Thu, 26 Feb 2026 13:37:58 GMT

@XRaySpeX wrote:
@bristolian wrote:
you could post your existing one anywhere you see fit and would be comfortable.
But only if the PAYG SIM hasn't gone into hibernation or beyond. After 9 months of non-use this will not be possible.

Indeed so. But the query in this thread was how to enable roaming whilst already abroad. If hibernation were the issue, then the SIM would not have worked in the UK before leaving.

Re: Roaming while in another country

XRaySpeX — Thu, 26 Feb 2026 14:31:40 GMT

@bristolian wrote:
the SIM would not have worked in the UK before leaving.

What's to say it did?