https://community.ee.co.uk/t5/Roaming/Roaming-Issue-in-Portugal/m-p/1603374#M9874 <P>Having the same issue in Portugal, tier 2 support admit the problem at EE end but can't do anything until I come back to the UK. Shambles!</P> Sun, 22 Feb 2026 22:45:55 GMT Hakdaddy74 2026-02-22T22:45:55Z https://community.ee.co.uk/t5/Roaming/Roaming-Issue-in-Portugal/m-p/1603374#M9874 <P>Having the same issue in Portugal, tier 2 support admit the problem at EE end but can't do anything until I come back to the UK. Shambles!</P> Sun, 22 Feb 2026 22:45:55 GMT https://community.ee.co.uk/t5/Roaming/Roaming-Issue-in-Portugal/m-p/1603374#M9874 Hakdaddy74 2026-02-22T22:45:55Z https://community.ee.co.uk/t5/Roaming/Roaming-Issue-in-Portugal/m-p/1603375#M9875 <P>Your post has been moved to a dedicated thread.</P><P>Without being party to the conversations you've had with EE-CS bods, I have some doubts about whether "tier 2" are correct here. There are some scenarios where this is correct, but others where it's not - more detail about your specific circumstances are required, to judge further.</P><P>Are you on PAYG or pay-monthly? If you're on PAYG, did you use your phone in the UK first before travelling abroad?</P> Sun, 22 Feb 2026 21:08:33 GMT https://community.ee.co.uk/t5/Roaming/Roaming-Issue-in-Portugal/m-p/1603375#M9875 bristolian 2026-02-22T21:08:33Z