https://community.ee.co.uk/t5/Roaming/Using-phone-while-in-the-USA/m-p/1447675#M985 <P>I suspect a VoLTE issue in these circumstances. However, can you clarify "Everytime I try to call a UK number"... do you get different symptoms when calling US numbers?</P> Fri, 27 Sep 2024 17:39:25 GMT bristolian 2024-09-27T17:39:25Z https://community.ee.co.uk/t5/Roaming/Using-phone-while-in-the-USA/m-p/1447649#M984 <P>I am in the USA and have a roaming add on enabled. Data and texts seem to work fine but I need to be able to call back to the UK. Everytime I try to call a UK number the phone cuts off. People in the UK can sometimes call me but might have to attempt multiple times and then it doesn't always go through.&nbsp;</P><P>I am making sure the correct +44 dialing code is used. I've reset the phone multiple times. I've manually connected to different networks multiple times but it only lets me connect to a T Mobile Network everything else it says I'm not allowed to connect to. I've contacted customer service multiple times and they seem unable to resolve this. They have reset my SIM card and I rebooted my phone and still not working. I've been to multiple locations throughout Houston and I cannot get the phone to call UK.&nbsp;</P><P>The last time I was here it worked perfectly. Don't understand why it's not working now.&nbsp;</P><P>Does anyone have any ideas?</P> Fri, 27 Sep 2024 16:56:15 GMT https://community.ee.co.uk/t5/Roaming/Using-phone-while-in-the-USA/m-p/1447649#M984 Courtcollins 2024-09-27T16:56:15Z https://community.ee.co.uk/t5/Roaming/Using-phone-while-in-the-USA/m-p/1447675#M985 <P>I suspect a VoLTE issue in these circumstances. However, can you clarify "Everytime I try to call a UK number"... do you get different symptoms when calling US numbers?</P> Fri, 27 Sep 2024 17:39:25 GMT https://community.ee.co.uk/t5/Roaming/Using-phone-while-in-the-USA/m-p/1447675#M985 bristolian 2024-09-27T17:39:25Z