https://community.ee.co.uk/t5/Roaming/No-service/m-p/1601990#M9797 <P>Hello, I have been in turkey for 2 days and still had no text message for a link to use my phone! I was stuck at the airport for 3 hours because I couldn’t navigate to my hotel, what can I do because this is an absolute joke, thanks!!</P> Mon, 16 Feb 2026 10:35:43 GMT Jordan1099 2026-02-16T10:35:43Z https://community.ee.co.uk/t5/Roaming/No-service/m-p/1601990#M9797 <P>Hello, I have been in turkey for 2 days and still had no text message for a link to use my phone! I was stuck at the airport for 3 hours because I couldn’t navigate to my hotel, what can I do because this is an absolute joke, thanks!!</P> Mon, 16 Feb 2026 10:35:43 GMT https://community.ee.co.uk/t5/Roaming/No-service/m-p/1601990#M9797 Jordan1099 2026-02-16T10:35:43Z https://community.ee.co.uk/t5/Roaming/No-service/m-p/1602012#M9798 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4945446">@Jordan1099</a>&nbsp;:&nbsp;Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.&nbsp;</P> Mon, 16 Feb 2026 11:31:33 GMT https://community.ee.co.uk/t5/Roaming/No-service/m-p/1602012#M9798 XRaySpeX 2026-02-16T11:31:33Z