topic Re: No delivery to 150 number in Roaming

No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 09:04:39 GMT

I’m abroad

I have text 150 number to get my roameu7d package but message won’t deliver

Re: No delivery to 150 number

Katie_B — Fri, 21 Nov 2025 10:14:06 GMT

Hi @Lynne12.

Can you please confirm if you are a pay as you go OR pay monthly customer?

Did you receive a welcome text when you arrived at your destination?

Katie

Re: No delivery to 150 number

XRaySpeX — Fri, 21 Nov 2025 10:46:32 GMT

Had you used that PAYG SIM for making calls or texts in UK before going abroad? To be used abroad EE PAYG SIMs need 1st activating on EE's home UK network. If it wasn't you can't now use it until you return to UK.

Re: No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 10:58:52 GMT

Hi
Yes I received a welcome message to text roameu7d to 150
I am on a monthly plan and have topped up £10 to cover the cost
Just keep getting message ‘not delivered’
Thank you
Sent from my iPhone

Re: No delivery to 150 number

XRaySpeX — Fri, 21 Nov 2025 11:03:38 GMT

You are on PAYG, not pay monthly contract. Have you answered my Q?

Re: No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 11:17:52 GMT

I am on a monthly contract and topped up £10 to cover the coat of roaming for 7 days
Thank you
Sent from my iPhone

Re: No delivery to 150 number

XRaySpeX — Fri, 21 Nov 2025 11:27:19 GMT

No, you are not! You don't top-up contracts; you top-up PAYG. Also ROAMEU7D is not a contract option.

Also your plan renews every 30 days, not monthly. So 5 months of the year you are wrong!

Re: No delivery to 150 number

bristolian — Fri, 21 Nov 2025 11:27:54 GMT

PAYG means a prepaid top-up system, you might have regular payments or packs but you can leave at any time.

Pay-monthly contract means you agreed a minimum-term contract and receive a monthly bill.

What you are describing sounds like PAYG, in which case it needs to be first used on EE's UK network before roaming is enabled for usage abroad. Did you do this?

Re: No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 11:29:52 GMT

I’ve sorted it now
Thanks for your help
Sent from my iPhone

Re: No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 11:30:52 GMT

Yes thank you I’ve sorted it now
I had to get on the ee network as you said
Cheers
Sent from my iPhone

Re: No delivery to 150 number

XRaySpeX — Fri, 21 Nov 2025 11:31:24 GMT

How?

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: No delivery to 150 number

bristolian — Fri, 21 Nov 2025 11:34:37 GMT

@Lynne12 wrote:
Yes thank you I’ve sorted it now
I had to get on the ee network as you said

EE is a UK network and only provides coverage in the UK.

If you're abroad, then you are reliant on local networks in those countries.

For the benefit of others coming here seeking help, can you advise what you did to resolve?

Re: No delivery to 150 number

Lynne12 — Fri, 21 Nov 2025 11:41:52 GMT

I was on my friends wi-fi so I came off that - then I was able to purchase my roaming deal
Sent from my iPhone

Re: No delivery to 150 number

bristolian — Fri, 21 Nov 2025 17:22:07 GMT

@Lynne12 wrote:
I was on my friends wi-fi so I came off that

That'll do it. Thanks for updating.

To receive the welcome text message normally means you have roaming enabled in order to have foreign network access. Roaming passes need to be purchased via a mobile data connection, not any WiFi.