topic Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass? in Roaming

Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

ferval77 — Sun, 02 Nov 2025 00:19:35 GMT

Went to Czeck Republic 1 month ago and ROAMEU7D £10 ... did not work > No internet

Went to Czeck Republic 1 month ago and ROAMDATA £10 ... did not work > No internet

Went to Brussels last week ROAMEU1D £2.5 .... did not work > No internet

What is going on? it use to work Perfectly in the past

Next week going to Portugal .... is it working?

The following to Spain .... is it working?

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

Schockwave — Sun, 02 Nov 2025 09:45:22 GMT

Hello @ferval77 ,

Welcome to the community,

You need to receive the welcome message from EE, then you can purchase the pass via the welcome message.

I would advise you to take a read here:

https://community.ee.co.uk/t5/Roaming/EE-Roaming-Help-when-abroad-with-your-EE-phone-or-device/td-p/1513383

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

Dode_ — Sun, 02 Nov 2025 10:19:40 GMT

Back from Spain a couple of weeks ago and it worked a treat. Seven day Pass.

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

Ali_A — Sun, 02 Nov 2025 11:53:23 GMT

Hi @ferval77

The Daily and week pass allow you to use your existing allowance abroad. You must have an active 30-Day plan/Saver plan to opt in to these charges.

You can find more information on how the passes work at Pay as you go charges for roaming in the EU

Ali

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

XRaySpeX — Sun, 02 Nov 2025 14:56:05 GMT

@ferval77 : Are you on contract or PAYG?

If ROAMEU1D & ROAMEU7D used to work for you, you must have been on PAYG. In which case the Travel Data Pass does not apply to you as its for contracts only.

Do you have an active pack? If not, they won't work noe for you.

On PAYG there will be roaming charges to use your pack allowances in the EU, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival offering & inviting you to take up the options for roaming in EU of either £2.50 / day, by replying ROAMEU1D to 150, or £10 / week, by replying ROAMEU7D to 150. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

ferval77 — Sun, 02 Nov 2025 19:20:37 GMT

I have a plan > £30 per month > 125G

Re: Re: Csn anyone explain what has happened to EU roaming , and the Roam Travel Pass?

XRaySpeX — Sun, 02 Nov 2025 19:36:47 GMT

Yes, sounds like the PAYG PLAN30.; You top it up every 30 days, don't you?