https://community.ee.co.uk/t5/Roaming/Using-phone-in-Africa/m-p/1577071#M8899 <P>Anyone have issues where EE shows zero bars using them in an African country?</P> Wed, 22 Oct 2025 23:41:23 GMT dwhyte4 2025-10-22T23:41:23Z https://community.ee.co.uk/t5/Roaming/Using-phone-in-Africa/m-p/1577071#M8899 <P>Anyone have issues where EE shows zero bars using them in an African country?</P> Wed, 22 Oct 2025 23:41:23 GMT https://community.ee.co.uk/t5/Roaming/Using-phone-in-Africa/m-p/1577071#M8899 dwhyte4 2025-10-22T23:41:23Z https://community.ee.co.uk/t5/Roaming/Using-phone-in-Africa/m-p/1577080#M8900 <P>Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Thu, 23 Oct 2025 01:50:34 GMT https://community.ee.co.uk/t5/Roaming/Using-phone-in-Africa/m-p/1577080#M8900 XRaySpeX 2025-10-23T01:50:34Z