topic Re: Can’t receive text messages abroad in Roaming

Can’t receive text messages abroad

Tbrichards — Wed, 13 Nov 2024 17:26:02 GMT

I cannot receive any text messages abroad , when I have always been able.

Re: Can’t receive text messages abroad

XRaySpeX — Wed, 13 Nov 2024 17:32:46 GMT

Can you make calls & texts?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

Re: Can’t receive text messages abroad

bristolian — Wed, 13 Nov 2024 17:48:28 GMT

When you say "I have always been able", are you saying you have used this phone abroad previously? If so, roaming was enabled at one stage, and the issue lies elsewhere.

Are you on PAYG or pay-monthly? Have you tried selecting alternate local networks in your host country?