topic Re: Plan changes abroad in Roaming

Plan changes abroad

66Lin — Wed, 08 Oct 2025 11:22:12 GMT

My last plan was ended on 8/10 and I am currently in abroad. I pay £10 for 7 days roaming in EU before 8/10, now, I changed my plan and it shows new plan will active on 9/10. However, I don’t have any internet now. So I would like to ask, is that 7 days roaming EU still usable? Second question, why I cannot use any 4G now. Is there any gap between 8/10 to 9/10?

Re: Plan changes abroad

XRaySpeX — Wed, 08 Oct 2025 12:19:27 GMT

How did your plan end & change? What did you do to make it so?

Re: Plan changes abroad

Peter_W — Wed, 08 Oct 2025 15:02:25 GMT

Hey there @66Lin.

Welcome to the Community!

When you mention plans, are you currently on pay as you go and moved on to a new monthly pack, or are you on a contract and opted to upgrade your plan?

Peter