Can't make phone calls despite having roaming. Network busy is all I get

Alberto7 — Wed, 13 Aug 2025 00:32:49 GMT

I am in a EU country and despite having roaming, and no spending cap, I can't make phone calls or send messages. Anyone know why? Any solutions? Thanks

Re: Can't make phone calls despite having roaming. Network busy is all I get

XRaySpeX — Wed, 13 Aug 2025 01:17:27 GMT

@Alberto7 : Did you receive a Welcome text upon arrival?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?

If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

topic Can't make phone calls despite having roaming. Network busy is all I get in Roaming

Can't make phone calls despite having roaming. Network busy is all I get

Re: Can't make phone calls despite having roaming. Network busy is all I get