topic Re: Re: Why is the link to buy a data roaming pack broken? in Roaming

Re: Why is the link to buy a data roaming pack broken?

N4MSR — Fri, 01 Aug 2025 11:31:23 GMT

Hi, just landed in Spain and used the link to access the roaming options and there is no option to purchase - just information. 150 sending me in loops and loops, please advise how I purchase the 12 day option ?

Re: Re: Why is the link to buy a data roaming pack broken?

Katie_B — Fri, 01 Aug 2025 13:51:40 GMT

Hello @N4MSR.

Thanks for coming here.

Do you have access to WiFi and the EE app?

Katie

Re: Re: Why is the link to buy a data roaming pack broken?

N4MSR — Fri, 01 Aug 2025 14:49:29 GMT

I haven’t tried that yet, should I?

Re: Re: Why is the link to buy a data roaming pack broken?

Katie_B — Fri, 01 Aug 2025 15:03:46 GMT

Hi @N4MSR.

I would recommend logging in to your EE app and going to the Roaming section.

This will be under 'Manage' and you should be able to purchase the 12 day pass.

Alternatively, you can text ROAM to 150 and follow the instructions provided.

Please let us know how you get on.

Katie