Unable to use roaming after top up

Anjli — Fri, 18 Jul 2025 05:52:53 GMT

I am unable to use the data roaming.

Topped up £5, could use data yesterday with £2.50 add on. Today am unable to do so with the remaining 2.50.

Texted ROAMEU1D, got message from 150 that I have 24 hour access, but I actually can't.

What should I do?

Re: Unable to use roaming after top up

Ritu_D — Fri, 18 Jul 2025 07:50:23 GMT

Good morning @Anjli

Welcome to the community.

Where are you roaming?

Does your phone show any signal or error messages?

Thanks

Ritu