topic Re: It seems I am having exactly same issues in Roaming

It seems I am having exactly same issues

Bkk2 — Mon, 14 Jul 2025 06:33:27 GMT

Hi,

was you problem resolved? It seems I am having exactly same issues!

thanks

Re: It seems I am having exactly same issues

Lesley_W — Sun, 13 Jul 2025 13:54:39 GMT

Hi @Bkk2

Thanks for coming to our community.

Is it also just some mobile data applications that are affected for you?

Lesley

Re: It seems I am having exactly same issues

Bkk2 — Tue, 15 Jul 2025 03:53:00 GMT

Hi,

sadly I am not getting any internet, no 3G/4G sign at all. Only getting network bars (full network) and can call and text!

Called the EE tech team and tried everything we could but nothing worked!

was wondering if any contract issues with Bangladesh local networks! Or anything unusual tips that resolved others similar problem? Thanks

Re: It seems I am having exactly same issues

bristolian — Tue, 15 Jul 2025 07:11:31 GMT

Could you be a bit more specific about what "tried everything" includes, because we don't know.

One universal piece of troubleshooting for any roaming issue is to try manually connecting to alternative local networks. That checks whether any issues you have, happen on each one or are specific to one.

Re: It seems I am having exactly same issues

Bkk2 — Wed, 16 Jul 2025 16:58:15 GMT

Hi,

manually connecting tried.
Trying everything means all that EE level 1&2 tech team wanted to try. Was on phone with them for hours but unable to resolve it.
Was informed I will be refunded the charge as they suspected it could be related to contract with local network.
I am checking if anyone experienced this and manage to resolve? Thanks

Re: It seems I am having exactly same issues

bristolian — Wed, 16 Jul 2025 17:16:19 GMT

It would have been interesting to know exactly what the CS bods had tried. But your explanation seems to suggest you're getting 2G coverage whilst roaming in Bangladesh, no 3G/4G.