https://community.ee.co.uk/t5/Roaming/suggestions-on-how-to-make-calls-in-australia-with-zone-pass/m-p/1547726#M7585 <P>paid for roaming pass but cant make calls. can use internet but not phone</P> Sun, 13 Jul 2025 02:48:07 GMT janefinnis 2025-07-13T02:48:07Z https://community.ee.co.uk/t5/Roaming/suggestions-on-how-to-make-calls-in-australia-with-zone-pass/m-p/1547726#M7585 <P>paid for roaming pass but cant make calls. can use internet but not phone</P> Sun, 13 Jul 2025 02:48:07 GMT https://community.ee.co.uk/t5/Roaming/suggestions-on-how-to-make-calls-in-australia-with-zone-pass/m-p/1547726#M7585 janefinnis 2025-07-13T02:48:07Z https://community.ee.co.uk/t5/Roaming/suggestions-on-how-to-make-calls-in-australia-with-zone-pass/m-p/1547727#M7586 <P>Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Sun, 13 Jul 2025 03:23:05 GMT https://community.ee.co.uk/t5/Roaming/suggestions-on-how-to-make-calls-in-australia-with-zone-pass/m-p/1547727#M7586 XRaySpeX 2025-07-13T03:23:05Z