topic Data in Roaming

Data

aminshariati — Tue, 27 May 2025 16:39:33 GMT

Hi, I recently bought an EE SIM card and topped it up with £35. I purchased a data pack through my account and received a text message saying it’s active for one week. I’ve turned on data roaming and mobile data, but I still can't access the internet. I'm using an iPhone, Could you please help me fix this?

Re: Data

XRaySpeX — Tue, 27 May 2025 16:45:46 GMT

Did you buy & use that PAYG SIM in the UK?

Which data pack did you buy?

Can you make calls & texts?

Did you receive a Welcome text upon arrival?

Re: Data

aminshariati — Tue, 27 May 2025 16:51:03 GMT

I baught 7day roaming pack in France,and i recieved wellcome text when I
arrived.

I can send msgs with my simcard

Re: Data

Leanne_T — Wed, 28 May 2025 07:24:30 GMT

Hi @aminshariati

Thanks for coming to the community.

Can you text BALANCE to 150 and let us know the full reply?

Also, what happens when you try and access data? Do you get an error message?

Speak to you soon 🙂

Leanne.