Contacting ee while abroad

lordsargent — Mon, 30 Sep 2024 14:51:16 GMT

No service on my ee sim while abroad can’t call ee or anyone only have mobile data on a French sim

Re: Contacting ee while abroad

Northerner — Mon, 30 Sep 2024 14:55:25 GMT

Hi @lordsargent

Use Skype over wifi and the number in my signature.

Thanks

Re: Contacting ee while abroad

XRaySpeX — Mon, 30 Sep 2024 15:14:50 GMT

@lordsargent : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

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Contacting ee while abroad

Re: Contacting ee while abroad

Re: Contacting ee while abroad