https://community.ee.co.uk/t5/Roaming/I-cannot-make-calls-abroad-I-have-paid-for-the-roaming-in-Europe/m-p/1533467#M6526 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779744">@srailclhya</a>&nbsp;:&nbsp;Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.&nbsp;</P> Wed, 14 May 2025 12:58:47 GMT XRaySpeX 2025-05-14T12:58:47Z https://community.ee.co.uk/t5/Roaming/I-cannot-make-calls-abroad-I-have-paid-for-the-roaming-in-Europe/m-p/1533463#M6525 <BLOCKQUOTE><P>I cannot make calls or send texts abroad&nbsp;</P></BLOCKQUOTE> Wed, 14 May 2025 12:42:07 GMT https://community.ee.co.uk/t5/Roaming/I-cannot-make-calls-abroad-I-have-paid-for-the-roaming-in-Europe/m-p/1533463#M6525 srailclhya 2025-05-14T12:42:07Z https://community.ee.co.uk/t5/Roaming/I-cannot-make-calls-abroad-I-have-paid-for-the-roaming-in-Europe/m-p/1533467#M6526 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779744">@srailclhya</a>&nbsp;:&nbsp;Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.&nbsp;</P> Wed, 14 May 2025 12:58:47 GMT https://community.ee.co.uk/t5/Roaming/I-cannot-make-calls-abroad-I-have-paid-for-the-roaming-in-Europe/m-p/1533467#M6526 XRaySpeX 2025-05-14T12:58:47Z