topic Re: My phone will not call 150 or work while I’m abroad in Roaming https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533461#M6521 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779714">@Mike411</a>&nbsp;:&nbsp;No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.&nbsp;</P> Wed, 14 May 2025 12:40:09 GMT XRaySpeX 2025-05-14T12:40:09Z My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533455#M6516 <P>I need er to call me as I can’t call 150 due to spending cap</P><P>&nbsp;</P> Wed, 14 May 2025 12:36:59 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533455#M6516 Mike411 2025-05-14T12:36:59Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533456#M6517 <P>I need ee to call me&nbsp;</P> Wed, 14 May 2025 12:37:17 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533456#M6517 Mike411 2025-05-14T12:37:17Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533460#M6520 <P>What makes you think the issue is your spending cap?</P> <P>Does your phone show a connection to a local network? Did you receive a welcome text message when you first arrived?</P> Wed, 14 May 2025 12:39:37 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533460#M6520 bristolian 2025-05-14T12:39:37Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533461#M6521 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779714">@Mike411</a>&nbsp;:&nbsp;No one will contact you from this user discussion group other than thro' the medium of these forums by posts such as this. Anyway we haven't the faintest idea who you are. You need to phone CS.Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.&nbsp;</P> Wed, 14 May 2025 12:40:09 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533461#M6521 XRaySpeX 2025-05-14T12:40:09Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533474#M6527 <P>It is by I added roaming for 6 days , yes I signed up as soon as I landed on Saturday&nbsp;</P> Wed, 14 May 2025 13:16:29 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533474#M6527 Mike411 2025-05-14T13:16:29Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533475#M6528 <P>Thank you I will try now. I’m a pay monthly customer.&nbsp;</P> Wed, 14 May 2025 13:17:14 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533475#M6528 Mike411 2025-05-14T13:17:14Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533476#M6529 <P>Also 150 will not work so I’m stuck&nbsp;</P> Wed, 14 May 2025 13:17:35 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533476#M6529 Mike411 2025-05-14T13:17:35Z Re: My phone will not call 150 or work while I’m abroad https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533487#M6532 <BLOCKQUOTE><HR /><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4779714">@Mike411</a>&nbsp;wrote:<BR /> <P>It is by I added roaming for 6 days , yes I signed up as soon as I landed on Saturday&nbsp;</P> <HR /></BLOCKQUOTE> <P>Can you confirm that you purchased the 7day pass by virtue of receiving a text message when you first arrived abroad?</P> Wed, 14 May 2025 14:06:58 GMT https://community.ee.co.uk/t5/Roaming/My-phone-will-not-call-150-or-work-while-I-m-abroad/m-p/1533487#M6532 bristolian 2025-05-14T14:06:58Z