topic Re: Using Data in Tunisia in Roaming

Using Data in Tunisia

Hiten096 — Sat, 20 Jan 2024 05:30:07 GMT

I arrived in Tunisia yesterday, I'm struggling to connect to any network to use my data. I signed up for ROAMING, i have no spend cap. I need to be able to receive texts for authentication on some of my apps. thanks

Re: Using Data in Tunisia

Katie_B — Sat, 20 Jan 2024 07:24:52 GMT

Hello @Hiten096.

Welcome to the community.

Did you set up roaming by texting ROAMING to 150?

Have you tried manually searching for another network?

Speak soon,

Katie

Re: Using Data in Tunisia

Chris_B — Sat, 20 Jan 2024 08:03:05 GMT

@Hiten096 Your data allowance will not cover you while there you’ll need an add on but you need to make sure that roaming is enabled on your account in order to connect to a roaming network.

You might want to read THIS about roaming costs in Tunisia. And add ons don’t enable roaming they just help keep the costs down.

Re: Using Data in Tunisia

Hiten096 — Sat, 20 Jan 2024 08:28:11 GMT

yes to both.

Re: Using Data in Tunisia

Hiten096 — Sat, 20 Jan 2024 08:29:21 GMT

i just need to be able to receive texts, can i just add that alone?

Re: Using Data in Tunisia

Northerner — Sat, 20 Jan 2024 09:40:15 GMT

Hi @Hiten096

As @Chris_B said did you activate roaming on your account.

You'll need to connect to WiFi and download and use Skype via the number in my signature to speak to EE CS directly. (UK office hours).

Re: Using Data in Tunisia

XRaySpeX — Sat, 20 Jan 2024 09:45:57 GMT

@Hiten096 : As long as you've enabled roaming on your a/c you can receive texts for free. You don't need data for that.

Re: Using Data in Tunisia

Chris_B — Sat, 20 Jan 2024 11:21:19 GMT

@Hiten096 Did you text ROAMING to 150 before leaving the UK ? or did you call customer services to request roaming to be enabled on your EE ?

Have you used this device/contract abroad before?