Contact re without calling

LisaT04 — Tue, 06 May 2025 10:18:20 GMT

I am in Egypt and cannot get my phone to get any signal. Can’t get hold of EE

Re: Contact re without calling

XRaySpeX — Tue, 06 May 2025 10:19:43 GMT

Did you receive a Welcome text upon arrival?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

topic Contact re without calling in Roaming

Contact re without calling

Re: Contact re without calling